November 2007

Convenos Meeting Center is an easy and intuitive solution for web conferencing and collaboration. They have designed a Skype Extra which is designed to work seamlessly with Skype.

You can access Convenos Meeting Center through the “Do More” menu on Skype or [in the online extras gallery](https://extras.skype.com/784/view) to share presentations, files, applications or your desktop while on a Skype call.

Key Benefits:

• Easy to use collaboration platform
  
• File, application and desktop sharing
  
• Flat-fee subscription pricing
  
• Free integrated audio options including Skype
  

Skype Extra highlights:

• 3-click access from Skype Contacts
  
• Instantly share presentations, applications or desktop
  
• Eliminate audio conferencing costs
  
• Create scheduled meetings
  
• Maintain permanent workspaces
  

Visit [Convenos](http://www.convenos.com/solutions_skypeextra.html) for additional details or [start your 30 day free trial here](https://extras.skype.com/784/view).

How to use the Convenos Meeting center Extra for Business:

1) From your tools menu in Skype; go to “Do More”.

2) Select “Get Extras”

3) Click on “Business” then find “Convenos Meeting Center Extra”

Visit [Convenos](http://www.convenos.com/solutions_skypeextra.html) for additional details or [start your 30 day free trial here](https://extras.skype.com/784/view).

One of the most popular business features on Skype is our free [conference calling]( http://www.skype.com/intl/en-gb/allfeatures/conferencecall/).

With Skype it is really simple to set up a conference call with up to ten people at once. You can invite other Skype users for free and also include people using phones and mobiles into the conference at standard [SkypeOut rates]( http://www.skype.com/prices/callrates/). Check out our [user guide](http://www.skype.com/intl/en-gb/help/guides/makeconferencecall_windows/) to see how to start a free conference call.

But some users want additional features, and this is where our partner [Highspeedconferencing.com](http://secure.highspeedconferencing.com/hsc2/?utm_source=Skype&utm_medium=link&utm_content=Skype%2BBusiness&utm_campaign=Skype%2BBusiness) can help. They have developed a great solution which takes conference calling to the next level.

Additional features you get with Highspeedconferencing.com include:

• You can have up to 500 people on a HighSpeed Conferencing call (including Skype users and non-Skype users)
  
• A bridge number for others to phone to join the conference call.
  
  
  
  • Local dial in access provided in 6 countries. (USA + EU)
    
  • Toll-free access provided in 8 countries
    
  
  
• Call Recording
  
• Hand Raising – run a Q&A/Seminar session without needing an operator
  
• Invite by email non-Skype users to join
  

HighSpeed Conferencing is the only audio conferencing service available to Skype users that offers high-definition (HD) voice quality. There’s no degradation of audio quality, no matter how many Skype users participate in a conference call. And with unlimited usage during a conference call, you can talk as much as you want. Some people stay on the conference bridge all day.

The HighSpeed Conferencing plug-in is available from the ‘Do More/Get Extras’ section of the Skype ‘Tools’ menu. There is a free 30-day trial of the HighSpeed Conferencing premium service. Visit [Highspeedconferencing.com](http://secure.highspeedconferencing.com/hsc2/?utm_source=Skype&utm_medium=link&utm_content=Skype%2BBusiness&utm_campaign=Skype%2BBusiness) to find out more.

If you are a business user already using Skype Video calling, or indeed if you are thinking of using Video calling, then now is a good time to upgrade to the latest version of [Skype 3.6 for Windows](http://www.skype.com/download/skype/windows/business.html) which includes a key new business feature – High Quality Video.

What is High Quality Video?

In simple terms it means that video calling with Skype is now sharper, smoother and better. This means you can see more detail than ever before. With High Quality Video, the video window on Skype has grown to 640x480 pixels, delivering up to 30 frames per second.

What do you need to get High Quality Video?

To experience free High Quality Video, this is what both sides of the conversation will need:

• [Skype 3.6 for Windows]( http://www.skype.com/download/skype/windows/business.html)
  
• a Logitech webcam that has been optimized and certified for High Quality Video (the Logitech QuickCam Pro 9000, the Logitech QuickCam Pro for Notebooks or the Logitech QuickCam Sphere AF (Logitech QuickCam Orbit AF in the U.S.)
  
• Logitech QuickCam software, version 11.5
  
• a dual-core PC
  
• a broadband internet connection (384 kbps and above).
  

For more, please see the [High Quality Video page](http://www.skype.com/intl/en/allfeatures/videocall/) on the Skype website.

Where to get the webcams

The three webcams are already available worldwide, in retail as well as the Skype web store. In Europe, the Skype shop has a [special offer](http://www.skype.com/go/shop.accessories.hqwebcam) for the webcams. The Logitech QuickCam Pro 9000 or the Logitech QuickCam Pro for Notebooks will normally cost €99.99, but if you head for the Skype webstore, you’ll also get a free headset, free shipping, and SkypeOut credit worth up to three hours of calls to landlines and mobiles. In the US, Skype [offers]( http://us.accessories.skype.com/store/skype/DisplayCategoryProductListPage/categoryID.11041900) a $20 rebate on either of these products ($99.99 before the rebate).

Why is video good for business?

If you use Skype at work or if you work from your home, free video calls will allow you to do more business face-to-face. You’ll build better relationships with clients and suppliers wherever they are in the world. You’ll save on travel (and do your bit for the environment, too) as you no longer have to leave your office to meet your contact ‘in person’.

Improve the bottom line at work

Kitting your office out with video conferencing technology can be very expensive, but not with Skype. With Skype you can easily set up a video connection between all your offices wherever they are in the world – and all your video calls will be free.

Plus, by providing staff with their own webcams, they can make free video calls from their desks to colleagues or contacts anywhere in the world for nothing.

[Onstate CallCenter](http://www.on-state.com) is a Skype for Business Extra that allows SMEs to create a simple, low-cost, and scalable call center and customer contact management solution using Skype.

This week they have announced the availability of North American toll-free numbers which can be connected to any OnState agent, anywhere in the world. The service will be expanded in the future to include European toll-free numbers.

The [Onstate CallCenter](http://www.on-state.com) for Skype, which starts at $30 per month, per agent, enables businesses to create a customer contact solution that includes:

• Management-free Infrastructure
  
• Skills-Based Routing
  
• Performance Reporting
  
• Live Business Chat
  
• Click-to-Call Web Integration
  
• Voicemail
  
• Global Local Phone Numbers
  
• Call Recording and QA
  
• Workforce Management
  

You can access Onstate CallCentre from within Skype, by going to ‘tools’, ‘do more’ and selecting ‘Get Extras’. You will find it under ‘business’. Or you can read more and download it online in the [Skype Extras Gallery](https://extras.skype.com/564/view).