Updated version of PrettyMay PBX software for Skype
By
Scott Davison on July 21, 2008 in .
PrettyMay Call Center for Skype is a 100% software based solution that allows Small and Medium Businesses (SMEs) to implement a PBX system for Skype with features such as auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities.
The latest release is version 3.5, which adds a Call Personalization feature allowing you to personalize a call based upon a caller's phone number and/or the SkypeIn number they are dialing. This is useful for companies using more than one SkypeIn number on their Skype account.
PrettyMay includes many more useful features, such as:
- Interactive Voice Response (IVR).
- Music/information on hold.
- Hours of Business.
- Company Directory (Dial-By-Name).
- Multilingual Voice Prompts.
- Automatic Call Distribution (ACD).
- Ring Group Agents.
- Skills-based Call Routing
- Call Queuing.
Read more about PrettyMay Call Center.
