Known problems and recently fixed bugs from Jira (October)

So, here is your next quick update regarding Jira, our issue tracking system for bugs and feature requests.

As a comment I can say that the API related bugs and fixes are going as usual but you don't see many Extras related fixes in this update because quite a few fixes will be live with the next version of Extras Manager which is waiting to be released along with the next hotfix of Skype for Windows 3.6 Beta. So, in my next update you'll see that list.

Keep on reading to get a more detailed view of Jira cases which have been found or fixed recently.

**Known problems**:

**Public API** (SPA Jira project):

+ [SPA-404](https://developer.skype.com/jira/browse/SPA-404) – A problem with running multiple Skype instances under different windows user login
+ [SDS-236](https://developer.skype.com/jira/browse/SDS-236) - Sound is heard on device different that specified in AUDIO_OUT (Speakers) setting. The fix has already been done but it’s not in any of the publicly available builds yet. Wait for 3.6 hotfix.
+ [SPA-420](https://developer.skype.com/jira/browse/SPA-420) – [Skype4Com] not working on Windows Vista X64
+ [SPA-442](https://developer.skype.com/jira/browse/SPA-442) - Skype crash when sending OPEN CALLHISTORY with an account without any call history

**Extras** (PIF Jira project):

+ [PIF-757](https://developer.skype.com/jira/browse/PIF-757) - PromptForOrder fails in a scenario where the Extra is launched by the Extras Manager automatically after first closing down Skype and the Extra. More information in Jira. This problem will be fixed in the future version of Extras Manager.

**Recently fixed** issues:

**Public API** (SPA Jira project):

+ [SPA-444](https://developer.skype.com/jira/browse/SPA-444) - [Linux] User adding/removing affects only current sesion with Skype for Linux 1.4. This issue has been fixed in recently released Skype for Linux 2.0
+ [SPA-387](https://developer.skype.com/jira/browse/SPA-387) – [Linux] DBUS connection stops when issuing many API calls. Fixed in Skype for Linux 1.4 Gold release
+ [SPA-417](https://developer.skype.com/jira/browse/SPA-417) – [Linux] PING command giving a blank response before the PONG. With the Gold version of Skype for Linux 1.4 there was a problem with the PING command that it gave a blank response before the real PONG. This has been fixed in the 2.0 Beta
+ [SPA-296](https://developer.skype.com/jira/browse/SPA-296) – [Skype4Com] Resetting AudioIn and AudioOut with an emtpy string created an error. Fixed in latest Skype 3.6 Beta
+ [SPA-362](https://developer.skype.com/jira/browse/SPA-362) – Skype client was writing various debug and trace messages with the Windows API. This has now been overviewd and stopped in Skype 3.6 Beta.
+ [SPA-187](https://developer.skype.com/jira/browse/SPA-187) – Skype not choosing the correct audio device when using one Bluetooth phone . A lot of improvements have been done in this area lately. Please use Skype 3.6 if you’re having problems in this area.
+ [SPA-349](https://developer.skype.com/jira/browse/SPA-349) – [Skype4Com] Cannot distinguish a contact with "," from 2 contacts. Has been fixed in 3.6.0.127 Beta

**Extras** (PIF Jira project):

+ [PIF-431](https://developer.skype.com/jira/browse/PIF-431) - Incorrect caption in 'Sort by' field when non-cyrillic regional format is selected while using Russian language in Extras Manager. Fixed in EM version 1.5.0.5 which is included in

Comments

Hello - I don't know if this is a bug, but I seem to be getting a lot more failed calls and slow transfer of IM chats - often the only way to force my chats through is to call the recipient and then hang up once it starts ringing. Is this because Skype is too popular? Thanks

Hi.
Not sure if this is the right place for it, but here goes.
I have had SO MANY problems when I upgraded to the "improved" version of Skype 3.6, thet I have gone back to the old 3.5.
The primary problems are loss of sound by the other party (I can still hear them fine), and my video was just locking up.
Maybe this "improved" high-res video feature means that good old low-res video no longer works?

Both of the above comments don't seem to be related to the Public API but to Skype in general. I would recommend that you add your problem to Jira which is our tracking system and where a specialist can take a look at it. Please use this link - https://developer.skype.com/jira/secure/CreateIssue!default.jspa

I have also encountered freezing of the self video monitor since upgrading to 3.6. Advice from Skpe support was to check for updates of Skype and wecam software. This I have done and installed a new webcam without any improvement. I have heard from friends that are experiencing the same problem.

I have a contact who can call me but I cannot call him (call failed or unable to contact).
His status also always shows that he is offline

I have the same issue as maurice2381. I have a contact that always appears offline that I cannot call or send instant messages to. He, however, can always call me. We are both using the latest build of Skype. Any thoughts?

Has the problem with no sound output when using vista 64 bit, been fixed?

How do I resolve this problem?

I have a new PC with 4 Gb memory and 320 GB hard drive and it is 64 BIT NOT 32. i HAVE MANY ISSUES WITH SOFTWARE.i HAVE UPDATED ALL THE DRIVERS i KNOW OF AT MICROSOFT. DOES SKYPE NEED A SPECIAL DOWNLOAD FOR 64 BIT?

THANK YOU

RICROK1

Dear Rickrok1, please turn to Skype official Customer Support with this type of problems - https://support.skype.com/

Hi,

I have a problem with particular phone number only, that error msg is, (PHONE NETWORK ERROR). If I have a call from my phone, no problem at all. Only I have problem with SKYPE. What should I do?