I have tried skype 3 times and paid my 10.00 fee and it was charged to my bank so I know they got the money each time but when I tried to make a call a screen would pop up and say sorry your call did not go through bye min. but I know they had the money because my bank statement showed where it was taken out so they riped me off for 30.00 now I tell everyone that if they Wat a phone system on their computer to use yahoo messenger with voice plus I have not been able to contact skype to complain to them what I am going to do is turn in a complaint to the FCC I am very low income so I can't have a company ripping me off then not have a way to contact them I hope this gets to the big shots and they will look into it so I hope all the people will change in protest