October 2008

Basically this is the same product as OnState ACD that was certified in February, both use the same environment. The main enhancements here are user-specific routing, dial-by-extension of incoming calls and possibility to automatically call back visitors when an agent becomes available.
For more information, see http://www.on-state.com/virtual-pbx.html and http://tools.on-state.com/Supervisor/OnStateACDAdminHelp.htm

As part of our growth strategy we are looking at products that we have already launched since before and want to realize the full potential of them.

One of the products we are looking into right now is the +99 product for voice services. This product used to be used mostly as a test platform and also for free services. However we realize it can be used in many different ways and we are looking into expanding its reach by using it for paid for services as well.

As part of this expansion, we will need to update a database. This update should go smoothly but as the case is in most technical projects, things could also jam. Therefore we want to ask all partners that are currently running services/projects with us using the +99 range to make a list of their number ranges and get back to us so we can update our information accordingly and also make sure their services do not get interrupted during our database update.

We would also like to have a contact person to monitor the numbers at the partners end and report to us as soon as any disruption is detected.

Skype contact: Rouzbeh Pasha and/or Antoine Bertout