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Mirje

Support updates and fixes in EM 2.0

By My status Mirje on May 2, 2008 in Bugs, Extras, Jira, Skype4COM.

It’s been a few months since my last update regarding support. The reason is that I wanted to wait until the new Extras Manager 2.0 has been released with Skype for Windows 3.8 so that there would be more good news to tell then normally. Now 3.8 is finally in Gold!

Some of you have been asking, what exactly has been changed in EM 2.0. Well, it looks pretty much the same as the old version, but there’s too many bug fixes to list them all here, more than ever before. It’s also more stable than before. We recommend that whenever your users are expriencing problems with Extras that you suggest them to try out 3.8 with EM 2.0. Here is the complete Change Log of EM 2.0.

So, below is a long list of fixed bugs and completed feature request followed by the known problem in the end of the list. Please notice that the list of known problems only has new cases from the last Support blog post. Please click on the link below in order to get the list.

Continue reading "Support updates and fixes in EM 2.0" »

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Mirje

It's Jira time again - recently fixed bugs and known issues

By My status Mirje on February 13, 2008 in Jira.

It’s time for another update from the Jira front. To remind you - Jira is our issue tracking system where everybody can report any API or Extras platform related bug/problem/feature request. Below is an overview of the latest known problems and recently fixed cases. There’s many Extras related bug fixes waiting to get live, so wait for my next update.

Known problems:

Public API (SPA Jira project):

  • SPA-478 – Open Skype command from system tray should set silent mode to OFF.
  • SPA-486 – Possible difference in the DTMF sent by the Skype Dialpad and from the API
  • SPA-306 – Security Dialog sometimes not appearing under Vista. The problem is that the application shouldn’t be started with admin privileges since Skype is not run with admin rights either and otherwise there will be a conflict and Skype can not give the permission rights properly. This also goes to the situation when the application is started from the installer since the installation is happening under admin rights. It’s actually up to every developer to make his application Vista friendly and avoid this problem.

Extras (PIF Jira project):

  • PIF-795 – Uninstalled extra is shown under My Extras. This is a problem when the Extra is uninstalled from Control Panel.

Recently fixed issues:

Public API (SPA Jira project):

  • SPA-421 – CALL command reply inconsistent with Windows client

Extras (PIF Jira project):

  • PIF-697 – User receiving “Failed to make a purchase: you were not charged” message whey trying to buy an Extra. This was a payment related bug which is fixed now.

Other issues:

  • SPA-482 – Partner feedback form was broken for a while, but is fixed now.
  • JSA-37 – Skype4Java cannot connect to libJSA.so (Ubuntu Linux), throws java.lang.UnsatisfiedLinkError. Should be fixed now.
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Mirje

API and Extras related bugs report from Jira

By My status Mirje on December 12, 2007 in Jira.

While going through big changes inside the team, Jira, our bug tracking system for developers, appears to be a rock in stormy times. Life in Jira is like always - new bugs and problems coming in and solutions going out. I have combined a list of known problems and recently fixed issues which should give a nice overview of what is going on in that area. This information is of course also available for everybody who cares to make some searches in Jira, but I would guess most people find it easier to get the updates from my blog posts.

So, here we go, please click the link below if you want to keep on reading!

Continue reading "API and Extras related bugs report from Jira" »

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Mirje

Known problems and recently fixed bugs from Jira (October)

By My status Mirje on November 8, 2007 in Jira.

So, here is your next quick update regarding Jira, our issue tracking system for bugs and feature requests.

As a comment I can say that the API related bugs and fixes are going as usual but you don’t see many Extras related fixes in this update because quite a few fixes will be live with the next version of Extras Manager which is waiting to be released along with the next hotfix of Skype for Windows 3.6 Beta. So, in my next update you’ll see that list.

Keep on reading to get a more detailed view of Jira cases which have been found or fixed recently.

Continue reading "Known problems and recently fixed bugs from Jira (October)" »

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Mirje

Known problems and recently fixed bugs from Jira

By My status Mirje on October 5, 2007 in Jira.

Here is an update from Jira, which is our issue tracking system and where all the bugs should end up eventually so that our team could work on fixing them for you.

If you can still reproduce any of the fixed problems below, please add a comment to Jira so that we would know to take another look. If you have additional comments to any known issues, also feel free to add them to Jira. And of course if you have some other problems with the API or Extras, use Jira to let us know about them also.

If interested, please keep on reading.

Continue reading "Known problems and recently fixed bugs from Jira" »

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Peeter P. Mõtsküla

API talk: GET PRIVILEGE and GET PROFILE

By My status Peeter P. Mõtsküla on September 25, 2007 in Jira.

Currently, GET PRIVILEGE provides True/False information about the status of SkypeOut, SkypeIn, and Voicemail. PSTNBALANCE and PSTNBALANCE_CURRENCY are properties of the PROFILE object and accessible via GET PROFILE propertyName.

Several feature requests have been filed on Jira, asking more service status information to be made available via the API. I’ve just merged three such requests into SPA-410 and am awaiting comments and further suggestions from the developer community.

Continue reading "API talk: GET PRIVILEGE and GET PROFILE" »

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Mirje

News from the Jira front

By My status Mirje on August 15, 2007 in Bugs, Jira.

If you have used Jira during the past year or so to get help from us, then you know that I’m the person who is mostly taking care of these requests. My name is Mirje and I’m the Skype Developer Support Technician. All bugs and feature requests related to Public API and Extras are going through me.

I have decided to start giving updates regarding recent or most urgent problems found in these areas. Also recently solved cases might be interesting and useful to know, so please keep on reading if you’re interested.

Continue reading "News from the Jira front" »

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Antoine

[COMPLETE] Jira: Upgrade in progress

By My status Antoine "Ants" on March 8, 2007 in Jira.

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Thursday 1 PM GMT: Jira in the DevZone is going to be upgraded.

So users won’t be able to access to Jira between 13:00 until 13:30 today. Upgraded!

Thanks for your understanding.

Jira administrators.

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  • Support updates and fixes in EM 2.0
  • It's Jira time again - recently fixed bugs and known issues
  • API and Extras related bugs report from Jira
  • Known problems and recently fixed bugs from Jira (October)
  • Known problems and recently fixed bugs from Jira
  • API talk: GET PRIVILEGE and GET PROFILE
  • News from the Jira front
  • [COMPLETE] Jira: Upgrade in progress

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