Jolana talks about how she found some quality problems in Skype previously, stopped using it, but is now back. This is great to hear because it reassures the work we do in each release about improving the quality of calls and the whole experience.

If you have been discouraged by Skype's quality problems previously, please give [the latest version](http://www.skype.com/go/download) another try. We keep making changes and improvements in every version regarding call, video and other features' quality. We're quite obsessed about it because we simply want to give you no less than the best possible quality. And if you have quality problems, please see our [Knowledge Base](http://support.skype.com/) and search for "quality" -- there are a lot of tips and tricks that you can do on your side to improve the quality of your voice or video call.

UPDATE: [here's another "Hello again, Skype" story](http://www.webpronews.com/blogtalk/blogtalk/wpn-58-20060602GoodbyeArea775HelloSkype.html). Two in a day -- not a bad way to wrap up the week.