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Jaanus

Public chats and chat improvements

By My status Jaanus on November 8, 2006 in Insight.

We now have public chats in Skype. Yay.

Public chat in Skype 3 beta

What are they? In short, you could say that public chats are text chats that anyone can create, host and join. They're similar to the current private text chats and indeed, share large parts of the interface, but what public chats offer are better moderation controls, letting anyone join without being "added" and letting you have a link to a chat straight on your webpage, e-mail or any other place.

There's now a public chat for this blog too. Just see in the right sidebar. Feel free to join.

Note that public chats are currently only available in Skype 3.0 Beta for Windows. Support for other platforms is coming. You cannot join public chats with older versions of Skype for Windows.

The public chat system is pretty versatile. You can have chats with wildly different policies. You can have open watercooler chats where anyone can come and talk, or you can have pressconference-style chats with lots of listeners but few talkers, or entirely closed chats where you will approve each joiner before they can even read the messages or topic. You can remove messages and remove unwanted folks from chats.

The detailed instructions for using public chats would be far too long to type here, but we have handy user guides to take you through all that. Go to our [communities page](http://www.skype.com/share/communities.html) where you will find guides for how to [create](http://www.skype.com/help/guides/publicchat_create.html), [manage](http://www.skype.com/help/guides/publicchat_manage.html) and [promote](http://www.skype.com/help/guides/publicchat_promote.html) your chat. You'll also find the Skypecasts guides on that same page. Here are just a few notes about why public chats are interesting and what has changed in the current, private chat feature.

### Chat picture

In addition to a topic, you can now have a chat picture. It's kind of small in the current interface, so it will be a graphic exercise to find a picture that displays clearly in the small space that it can currently have. We are looking at different ways to show the picture in a bigger "chat profile" type of control, so stay tuned for that.

Public chats are only available in Skype 3.0 Beta for Windows, so people from other platforms or older versions won't be able to join them. To make things a bit more fuzzy and fun at the same time, you can add a picture to the private chats that work across platforms and with older Skype versions, but only Skypers using Skype 3.0 or newer will see the picture. So if you see this message...

X has changed the chat picture

... but not the picture itself, you're on a version of Skype that doesn't support chat pictures.

### Improved chat history management

Chat history has been an area of concern for quite a while and this has improved a lot in Skype 3.0. It used to be so that when you wanted to see the full history or a group chat, or the full history of your private Skype chats with someone to be loaded in a separate browser window, Skype and your computer were pretty much frozen for the time it took to generate the history, that may have been quite a while if the chat went back for a long time.

In Skype 3.0, there is no more the separate browser window for private chat history (browser loading a huge HTML file was often what caused the freezing). Rather, the histories of group chats, public chats and private 1:1 chats are all expanded into the relevant chat window when you click "Click to see the recent messages in this chat" or "Click to see full chat history". Also, the history expansion is gradual for 1:1 chats, so that if you click the link once, only the most recent part of the history is loaded, which is often exactly what you need. If you want to go further back in history, click the history loading link again to load the full history.

Loading chat history

### Non-stop chatting

One thing that distinguishes Skype public chats from other similar systems like IRC or online talkers or any other similar systems is that you always get the full chat history, even if you're not permanently connected. With other systems, you typically only see chatting that happens while you're connected. In Skype chat, everyone sees the full picture. This is ideal for things like continuous business team or community chats where you check in and out to learn what's been happening while you were gone.

So there you have it. We hope you find public chats useful and run them on your site, blog or any other place. Let us know what you think and what we can improve. To get started, click "Start Public Chat" in Tools menu in Skype 3.0 beta.

### A bit of historic trivia

I'm really happy to see that Public Chats are finally going out with Skype 3.0. This is a Skype feature that's been in the making with varying intensity for over two years. I myself was a member of the initial team tasked in 2004 to kick the tires of the concept and give some thought about whether this thing might be something interesting. And today represents the culmination of a long and interesting journey that will only get more fun as we finally get to put this baby for to the world to play with.

Here are some fun vintage early concept wireframes and graphic designs from that early period when dinosaurs still walked the earth. Perhaps you can relate these to some old Skype versions if you happened to use them, but in any case, you can see that while the graphic style has changed a lot, we're not that far off with the basic concepts and the model.

Vintage mock-ups - Skype chat concept

Vintage mock-ups - early concept of Skype public chat

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Comments

hey, skype public chats are good, will you guys ever add voice to them, somehow? Currently running skype v3.x, running great! Just not as accessible with my screenreader as 2.x, but maybe that's just my computer or something lol....

serrebi2006 | Wednesday, Nov 8

Hello I have to re-afirm the post by the other screen reader user. I thank the skype team for making the main skype window much more accessible than it was, but the text chat aspect of skype hasn't been improved at all. There are a significant number of skype features, both in the text chat as well as still in the main window, that have no keyboard access, this is extremely important to blind users who don't find the mouse as convenient. We need a way to navigate around in the text chat window also would be great if messages sent to the chat window were moved to a read-only edit box this would let the pc cursor move aroundand you could select and copy maybe you could press tab or shift tab to move between the message window and the typing window. features like leaving chats adding people being able to look up or add people in the chat to your list, must have keyboard equivolents. currently you can only get to these features with a mouse. A search feature in text chats would b egreat, and I'm sure sighted users would find it as helpful as blind. Please seriously consider the requests in this message.
my skype name is kevinrj

kevinrj | Thursday, Nov 9

kevinrj - thanks for your comments. I actually have info from the team that we'll be rolling out updates regarding keyboard navigation and accessibility throughout this beta period, so please stay tuned for updates.

terminuz | Friday, Nov 10

I tried to click the link on your page to join a chat, but then nothing happens. It seemed like there's a web-interface so anyone can join, or so all participants need to have Skype installed? I'd love to use this to provide support for customers, but I don't want to force them to install Skype of course.

hantms | Friday, Nov 17

Hello!

I am Bruce Wagner. I host a television show in New York City, and we discuss Skype a lot on the show...

On the public chat web "bottons", the link called, "More about public chats."... takes you to this page: http://www.skype.com/help/guides/publicchat_takingpart.html?

HOWEVER, THAT GUIDE DOES NOT TELL YOU HOW TO CREATE A PUBLIC CHAT at all....

IT SHOULD INCLUDE THE FOLLOWING:

To create a public chat go to Tools > Create public chat. The easy-to-use wizard will guide you through the steps and help you create links and special snippets to help you promote your chat through email or on a webpage.

I thought that it was a feature still in Beta and you could NOT yet create a public chat...

I had to do tons of searching through the knowledgebase to find out that I *CAN* create a public chat NOW....

Bruce Wagner
http://brucewagner.com

bruce.wagner | Thursday, Dec 14

The problem with the public chats is that if the host leaves them for any reason, the chat is lost and the HTML code is no longer any good. So if you have a chat room on a blog, and you shut your computer off for the night, the chat is lost? You need a way for the host to "pause" or temporarily close a moderated chat room and be able to reopen it later (perhaps simply by entering it).

nsmjustinlong | Wednesday, Jan 3

Hi,
I love using Skype and the public chat feature is a great addition! What I want to know is how many public chats can one Skype user host? It seems that you can only host one public chat or attend one public chat at a time. Is this true? Does anyone know?

lisazee | Thursday, Apr 12

thanks


http://www.3lm1.com/vb

http://www.3lm1.com/vb/forumdisplay-f_19.html

k_s_a17 | Monday, Jul 14

how does one find the public chats? I wish there was the directory thing like the skypecasts had... those made it so much easier to find and talk to people...

tanvidamani | Sunday, Nov 30

Is there any sign of this coming to Mac ?

allenmannaro | Wednesday, Dec 31

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» Skype 3.0 Beta Offers Public Chats from Kevin Ragsdale
Skype has released a beta for Skype 3.0 (Windows). One of the neat features is Public Chats. What are... [Read More]

Tracked on November 8, 2006 11:40 PM

» [OT] FYI: Skype Credit from South Africa from ITrethewey
A year or so ago I tried to buy some Skype credit with my Standard Bank credit card, but their system [Read More]

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