Skype as an interactive survey tool
By
Jaanus on November 14, 2006 in Skype around the world.
University of South Florida is doing a survey about Skype user satisfaction. (This is a project commissioned by USF itself, so it has no "official" connection to Skype.) Besides surely providing them interesting insight about Skype use, it's also a great example of how Skype itself is a versatile interactive survey tool. They start with a call and then follow up with a Skype chat message that takes you to a web-based form. It just happens to be so that the survey is about Skype itself, but it could as well be about peeled potatoes or, indeed, candidates in the next parliament or president elections.
Before the recent US elections, I heard many people say they got pre-recorded phone calls from the candidates, which is a form of spamming and thus bad and I believe a practice that won't really be with us much longer, as people and phones get smarter and better at rejecting such unwanted contacts. Instead, what people want is participation, and this sort of mixed-mode survey, poll or panel, when done well, works much better than either a "pure voice" or "pure webpage" experience.
Answer the survey here, or discuss in the forum.


Comments
I tried to take the survey twice, but I only get as far as the recorded message playback. I haven't received a chat message with link for the questions. Hmmmmm. Another thing.....the sound when I linked to the USF survey was through my speakers even though my headset was plugged in and working for all other sound. Very strange!! I live near Tampa and really wanted to help out the local university......and being a daily Skype user......thought my 2 cents worth would be helpful......oh well, gave it the ole 'college' try!!
norrisk | Tuesday, Nov 14
for the chat message to work, you need to have your privacy options set to "accept chat messages from anyone".
terminuz | Wednesday, Nov 15
thanks
http://www.3lm1.com/vb
http://www.3lm1.com/vb/forumdisplay-f_19.html
k_s_a17 | Monday, Jul 14