Skype Logo
Buy Skype Credit · Help ·
  • Download
  • Use Skype
  • Business
  • Shop
  • Account
Jaanus

Opening the dialog about consumer rights on wireless (mobile) networks

By My status Jaanus on February 24, 2007 in News, events, milestones.

There are two business practices that we currently see happening in the wireless networks, especially in the US. (Note that in this post, I use "wireless" in the sense of "mobile" and not wifi.) One is to lock the phones to the network of a given carrier so that you have to stay with a given carrier for a period of time and cannot switch even if you want to (or switching is very costly and complicated). Another is to dictate to the phone manufacturers which feature they can or can not have on a given market. For example, some new mobile phones have two models: one for the European market with wifi, and another for the US market without wifi, because the US carriers do not want people to be able to use wifi from their phones.

Both of these practices have been going on for a while and everyone seems to have drifted into thinking that this is "how things always were" and this is how they should be.

It doesn't have to be this way. We at Skype think different. We obviously want to run Skype on as many mobile devices as possible, and it would help us if the networks and devices were more open. We continue to believe in innovation and consumer choice and we believe that many people would choose Skype for calling over their mobile phone's data plan or wifi if they had a choice. Choice and competition is always good for users.

We want to open up a dialog with users, wireless carriers, phone manufacturers and the other related parties in the US. So on February 20 (just this week), we filed a petition with the US [Federal Communications Commission](http://www.fcc.gov/) (FCC) that describes our thinking on this and suggests to open an industry forum to discuss the situation and possible ways forward. (FCC is the government body in the US that regulates wireless carriers.) [Download the petition here](http://download.skype.com/share/skype_fcc_200702.pdf).

I really encourage you to take a look at the full petition text if you're interested in this industry and matter. I read it myself -- it's not some horrible zillion-page legal mumbo-jumbo, it's just 36 pages of quite readable human-language text (there are some "legal" footnotes and such, but you can just skip those) with plenty of links and background information. Here is my version of some more interesting bits and pieces from it.

### Historical background and where we are today

This discussion is actually nothing new. We had exactly the same discussion in the 1960s in the US about whether or not you could attach any device to your phone network. The phone companies didn't initially want this, as it was obviously more profitable for them to allow you only use (buy) their own devices (phones). The FCC interfered and said it's OK to connect any device, as long as it does not harm the network. This decision was the key in driving innovation in phone networks. Eventually, it made possible to have new types of communication like fax and dial-up internet connections. Who knows, maybe dial-up internet (and thus internet in general as we know it today, as it was the dial-up connection that really made it popular) would never have happened if the phone companies had got their way.

It happened again in the 1990s with broadband internet connections where the broadband service providers wanted to say what device you could or could not use. And again, FCC stepped in and said that the network providers should not dictate to users which devices they may or may not use. And now it works great. These days, if you buy an Internet connection to your home or office, what you typically get is just a cable. You are then free to choose which types of devices from which manufacturer to connect, be it a simple wireless router from company X, or an advanced router plus firewall from Y, and maybe some extra switches and firewalls etc, as long as the devices are compatible with the network's basic technical standards and protocols. This has been great for innovation and competition and ultimately users, as the broadband devices keep getting cheaper and better and everybody wins.

So now we have a situation where you have a lot of freedom in the wired phone and broadband networks, but if it becomes wireless, then suddenly you have to do everything as the service provider says and you have much less freedom and choice. You cannot really decide which features or applications to use on your phone because some of them have been intentionally disabled or crippled by the wireless carrier. And your phone is often connected to one particular carrier and it's expensive and inconvenient to switch. Or, a cool new phone model may be exclusively offered only by a carrier you don't happen to like, and have a choice of whether to not buy the phone and remain with your preferred carrier but worse phone, or to buy the new phone and be bound to a carrier that you don't like. (It's better in Europe where you can typically buy an "unlocked" full-featured phone and decide yourself which network to connect it to.)

With this petition, we are suggesting to re-examine the situation in the US and open a dialog with all the involved parties.

### How can you help?

Feel free to re-post this on your own blog, forum, homepage or wherever you can. Talk with your friends. Spread the word.

There are some other things you can read to learn more about what some people call "wireless net neutrality". If you don't know them yet, learn more about professors [Tim Wu](http://www.timwu.org) at Columbia Law School and [Larry Lessig](http://www.lessig.org) at Stanford Law School, as we have been working together with them on this. Here are some more links that we recommend.

*
*
*
*
*

Bookmark and Share

View blog reactions

Comments

Just recently I have been caught up in the "New AT&T" when trying to get high speed internet. I had thought that we had disabled "phone monopolies" many years ago. I now see that we have not.
"Catch 22" - I cannot get high speed internet unless I have a home phone service. I cannot choose another home phone service (Vonage) without high speed internet. What to do?
The "New AT&T" is now charging me for services that I was getting at a much lower rate with the "old" AT&T.
And, I am paying more for the high speed internet than I was paying for my old dial-up internet service which is not even available to me without a land line.
I want "Ma Bell" back!

shirleyday | Monday, Feb 26

U.S. mobile services are sad. Not only do they control what devices we can use but also how we can use them. I've friends and colleagues complain that can only use Skype from their mobiles on Wi-Fi and not over 3G.

funkyblue_ame | Monday, Mar 12

Comment on this post

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)

Please read our comment guidelines before posting your comment.

TrackBack

Listed below are links to weblogs that reference Opening the dialog about consumer rights on wireless (mobile) networks:

» M-valimised? from Jaanuse asjad
Aitäh Kajale, kes EMT m-valimiste klippidele viitab. Kuna mul hetkel Eesti kommertstelekanalitele juurdepääsu pole ja EMT kuskil mujal veebis neile vist kah ei viita või vähemalt ei paku RSS-kanalit oma uudiste jälgimiseks, siis oleks need klipid muidu... [Read More]

Tracked on February 28, 2007 11:47 AM

Back to index
Subscribe to RSS feed
Subscribe by email
Skype Blogs
  • Share Skype Blog
  • Heartbeat
  • Developer Zone
  • Business
  • Skype Gear
  • Security
  • Garage
  • Mac
  • Linux
  • Eesti keeles
  • 日本語
  • Česky
  • Deutsch
  • Français
  • Italiano
  • Brasil
  • United Kingdom
  • Polski
  • United States
  • 한국어
  • Recent posts
  • Skype 4.1 for Windows goes gold
  • Skype 1.1 for iPhone and iPod touch out now
  • Skype 3.0 for Windows Phones
  • "You touch my Skype, you touch my freedom of expression and communication" - access to the Internet recognised as a fundamental human right (at last)
  • Has your job expired?
  • Latest comments
  • U.S. mobile services are sad. Not only do they control what devices we can …
  • Just recently I have been caught up in the "New AT&T" when trying to get hi …
Archives
  • Independent blogs
    The views expressed in the third-party sites reflect those of their creators and are not necessarily shared or endorsed by Skype.
  • eBay Chatter blog
  • Alec Saunders
  • Anders Jacobsen
  • Andrew Hansen
  • Andy Abramson
  • Aswath
  • Dan York
  • Dina Mehta
  • Ike Roelfsema
  • Jaanus Kase
  • Jean Mercier
  • Jeff Pulver
  • Joerg Droege
  • Joi Ito
  • Lars Kamp
  • Mark Evans
  • Martin Geddes
  • Martin Varsavsky
  • Neville Hobson
  • Om Malik
  • Richard Stastny
  • Rich Tehrani
  • Robert Scoble
  • Ross Mayfield
  • Skype Journal
  • Solomon Kay
  • Stuart Henshall
  • Tom Evslin
  • Tom Keating
About us · Partners · Jobs · Prices · Security
Privacy policy · Legal · © 2009 Skype Limited