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Raul

Known issue in Extras Manager in 3.0 Beta

By My status Raul on November 23, 2006 in Skype for Windows beta.

We have a known issue in the 3.0.0.137 Beta Update.

Users are prompted to 'Buy Extras' when trying to use a previously installed Extra.

We apologize for this inconvenience and will have this fixed in the next Beta Update. Please understand that issues like this are common in early beta products.

Here's what you can do to resolve the issue yourself:

1. Uninstall any applications you have installed in 'My Extras' in Skype Extras Manager

2. Go to your "C:\Program Files\Skype\Plugin Manager" folder and click on "unins000.exe" to unsinstall the Skype Extras Manager.

3. Go to your "C:Documents and Settings\All Users\Application Data\Skype" folder and delete the "Plugins" folder.

4. Re-Install the .137 Skype Beta from: http://www.skype.com/download/skype/windows/skype3beta.html

Agree to the terms. Click on the "Options" button and make sure "Install Skype Extras Manager" is checked.

5. Re-install any of the Extras which were prompting you to BUY them.

6. You may see a warning message about a mismatch, this is a known issue and will be fixed in a future release.

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Comments

Hello,

I am very confused. All around talk about Extras Manager but I installed last Skype 3.* and don't see this object

asterindex | Thursday, Mar 1

Is the dial tone working? The billing and service robot keep asking me to push buttons. I push, but there is no tone generated. How do you turn on the tone generator? Do I have to go to the older rev.

lucianonote | Thursday, Nov 12

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