Skype worked fine until I added an update and now my audio does not work with video..

I downloaded the latest version as you recommended, and I am still getting 1603 error.

Even before I tried to uninstall skype and download ver 4, skype stopped working on my vesta PC for no reason. When I started skype, it gave me an error indicating that skype cannot be started.
I deleted the registry and tried again, and nothing is stopping the 1603 error when I try to dowloand skype.

It doesn't work!!! Again,
Program Error every time when use it for afew minutes
I can talk with my friend only 1 minute and it not support with VIDEO call,

>>>

I had my skype working last week, except for sending a video out, but did receive the video coming in. I downloaded the new skype for windows and now i can't connect, with the message that the "call failed"
What have I done wrong? And how can I get connected with my one contact?

I had my skype working last week, except for sending a video out, but did receive the video coming in. I downloaded the new skype for windows and now i can't connect, with the message that the "call failed"
What have I done wrong? And how can I get connected with my one contact?

I also had the error code 1603 problem and could not install v 4.0, what are we supposed to do?????

Help!!! Having all kinds of audio problems/video problems w/ the latest version even w/ the full installer for v 4.0.0.215. I can even get Echo to work. Have run through the trouble shooters for Windows XP and it will not work correctly. Tried downloading a previous version and it does not work. My system appears to be working correctly. Can I get live assistance? (Please?)

i donwload the new version 4.0 but too much complicated, i need to delete my recent history calls,i try everything but nothing work!!! need help urgent please!!! and how i can my older version, i dont like this new one at all...

New to Skype also. Connecting two machines wireless to the same router at my uncle's. Actually tried two different dLink routers, a DI-624 and DIR-625. I can only see "incoming" video on one unit. I can see the local video on each respective PC. I'm using the new version of SKYPE and all drivers are up to date. Both machines are WIN XP Pro SP3, all up to date. Sound is good on both and so is the little video window. Took firewall down just in case. Any idea why I can't see the incoming video on both PC's? Oh yes, I tried a DIR-655 router at my house and everything worked. Any help would be greatly appreciated.

I get this message in dutch:Cannot open HKEY_CURRENT_USER\software\skype\phone\UI Installation new update failed.
I have got all the rights, it is my own laptop.
Why cann't I Install skype 4
Windows Vista, Laptop HP Pavillion.
Skype is fine on my laptop, but sorry I cannot install the new update.
Eszet75 Sjaak Zijlstra

I have problem with version 4. 0 too, on my new lap top, windows xp. I 've normally instaled it, but the problem is allways that: skype can 't be connected! What I can do ? I normally use it on the other lap top on the same local area connection.

Did the full installer and still get the error message 1603. I like Skype. Let's get it right

I too have real problems with version 4. upgraded no problem. But call quality is dreadful long passages just cut, call drops and even a skype program crash.

Is this a generic problem? Whats the solution to go back to 3.8?

Don't like the user interface either - sometimes its really better not to fix what isn't broken!

So please now concentrate on what is - like the call quality!

My conversation friend in Czech Republik has a problem with Skype 4. It crashes sometimes immediately after beeing called, sometimes after several seconds, sometimes it even works. After the crash it shows the message :"Exception Elnvalid Pointer in module Skype.exe at 0000489D".
He uninstalled Skype and downloaded and installed it new (today, March 26.2009), but the result was the same.
What can he do to get the Skype 4 stable?

I am also having great problems to install Skype after an update. Even put the hkey in the registry as the error says it couldn't find it, but that doesn't make any difference either. It would be nice if we would get a solution, not an answer that doesn't help.

When trying to install Skype 4, I get "Not a valid WIN 32 application". I use XP. How do I fix this problem?

I am having disk I/O error thing for many weeks now. Just downloaded the very latest version that is supposed to fix this, uninstalled previous installation, re-installed new version, rebooted, rebooted again, etc, etc but all with no result as I'm still having the same annoying Disk I/O Error message ...

Very very annoying, my phone bill is racking up now as I'm living overseas from friends and family ... PLEASE FIX THIS ASAP

Skype no longer runs on our computer. The audio would only work for a couple of seconds and then stopped. We uninstalled and tried to load Skype 4.0 but continually get a message that we can't connect to the skype server? It tries to redirect us to another server but we keep going round and round with no success! Do you plan on fixing this problem in the near future?

I downloaded sky 4.0 lastet version.
But I could not install it!
It just running but notthing happen.
I cannot use skype!
I checked system resource, the CPU is 99% working.
How can I fix it?

My skype worked perfectly until I updated it, I cant install it, uninstall it or even frickin open it! And the location where the error is supposed to be, it doesn't even exist! I'd love gettin some help with this please.

Hi,

I am just new to Skype only downloading it this weekend.

I have added contacts but when I try to have a video call with them, I can hear them but cannot see them. The screen is blank except a comment saying starting video which remained on the screen for the duration of my last conversation which lasted about 6 minutes. Does anybody have any ideas what I may be doing wrong?

hi,

i've been trying to install the 4 version but i keep getting this error message below. could you please tell me how to fix this??? thanks

Error
---------------------------
Error writing to file: C:\Program Files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\chrome.manifest. Verify that you have access to that directory.
---------------------------
Retry Cancel
---------------------------

I followed suggestions and downloaded new skype but still can't delete history. Your message saying this was fixed is a month old. What's up? Can I go back to old skype?

Hello,

I first updated Skype with version 4. Each time I wanted to open Skype, I add a little window popping-up telling me that I have to wait for Windows to find all necessary infornmation, etc. In the end, nothing happened, Skype doesn't open, just another little window popping-up to let me know there has been a fatal error in the installation of the program.
Then, I uninstall Skype from my computer (using Windows Vista .... we all love it, right (I'm being ironic here, of course)). I download the full installer for SKype, and exactly the same is happening.
The funny part is that on another PC, using Windows XP, there is no problem what so ever in using Skype 4.0 ...

So, my questions are:
1) is the problem more linked with Vista? (incompatible maybe he he, won't be surprised, I have the same issue with iTune with Vista, and on other PC, all is fine ....)
2) I can't find the older version of Skype to reinstall while waiting for the newest version to come out he he Where or how can I find it?

Best of luck to you.
Have a wonderful day anyway.

G

My problems with the latest version started after I added an update for internet explorer. They are the same problems as everybody else has: unable to open, unable to uninstall or download new or even the fixed version. All the time I see the error code 1603. Please fix this problem asap because I love Skype and I use it a lot and this drives me totally crazy!

I, like everyone else cannot install the latest 4.0 due to the 1603 error message. Come guys, let's get it together

I am having disk I/O error thing for many weeks now. Just downloaded the very latest version that is supposed to fix this, uninstalled previous installation, re-installed new version, rebooted, rebooted again, etc, etc but all with no result as I'm still having the same annoying Disk I/O Error message ...

my issue exactly....help.

I am having disk I/O error thing for many weeks now. Just downloaded the very latest version that is supposed to fix this, uninstalled previous installation, re-installed new version, rebooted, rebooted again, etc, etc but all with no result as I'm still having the same annoying Disk I/O Error message ...

my issue exactly....help.

Tryed it but didn't work

Tryed it but didn't work

Yeah, when installing, i get the Error #1601...

nothing works..

And I'm getting very frustrated that there isn't even an e-mail I can get for assistance...

it would seem so elementary for most that the hyperlink on the download update screen that is supposed to show the bugs fixed in the latest update 4.0.0.216, would actually link to the page that shows the bugs. In the last two updates this has not been the case. It is such a waste of my time to have to use the search to look for it and never find it. I still haven't figured out what the updates and bugs fixed are. Honestly, Skype is getting very lax. The website is now (v. what is used to be) horribly poorly organized. Needs a full revamp. Shoddy.

In Version 4.0.0.224 (the newest version), I want to be able to delete history items as I was able to do in your previous Version 3.8.0.180. It appears that I'm not the only one who has had this problem as indicated by the info posted on March 18th--over a month ago (See copy of that info below and I totally agree.)
Chase

"i donwload the new version 4.0 but too much complicated, i need to delete my recent history calls,i try everything but nothing work!!! need help urgent please!!! and how i can my older version, i dont like this new one at all...

alvaro.rodriguez71 | Wednesday, Mar 18"

NOTE: The above quoted post appears chronologically in this category.

the problem isn't fixed and your catering to internet explorer is going to run people off, you need to issue a lean verson of skype that actually works, or i'm going elsewhere, you screwed me out of my extra week from last year. lost my business number because of it and now with microcrap and video links your just doing to much , seems right thought your tied to e bay lolololol fix this by releasing a basic version that really works

I have just gotten the brand-new Skype off the website (4/27/09) as I am a new user. I cannot sign on because of this disk I/O error. What do I do now?

Just downloaded the latest version. Keep getting disk i/o error. Have tried the recommended fix processes but still no joy. Looks like I have the same problem as a lot of people and I would like it fixed ASAP.

I uninstalled Skype from my computer because it was having problems. I then went to reinstall it and i keep getting an error. Every time I try to download it tells me to come to the site and "We are having problems connecting to the download server" If i could get some help in this matter it would be greatly appreciated

I have repeatedly tried to connect. I have uninstalled skype 4.0 and Re-installed also the above mentioned super INSTALLER version for Windows but NO SUCCESS, the message I keep on getting is: Skype can't connect !

HELP PLEASE ASAP

THANKS

Yes I'm having the same disk error 1/0 and I'm trying to install Skype on a newly repaired PC but get nothing but this dam message.I've unistalled and reinstalled about 4 times now with no results.

I have the new Skype 4.0 on 2 other PCs and it's working fine on them and have had no problem so what gives.

Newfie55

I am using Skype 4.0.0.216 and cannot felete history, please advise

I am using Skype 4.0.0.216 and cannot delete history, please advise

Ok, I am desparate to get this working. I have installed and reinstalled this program multiple times and I still have not been able to use this program. What do I have to do to use it!?!

I continue to get the I/O error.

As someone said before, why fix something that works. Today I have installed Skype 4.0.0.226 and it is crap. Why dont they leave the old version until the programers come up with a new working version beats me, possibly they all worked previously for Microsoft??? New skype layout is crap, Skype help is useless, possibly they cutting costs in this recession and getting cheap programmers.!!!!!!!!!!!

I'm a new user and have installed ver 4.0.0.226 and can't connect due to the Disk I/O error. I use Firefox and have tried everything on the troubleshooting FAQ... nada.

Hi, new to skype, just installed it and Im getting the I/O disk error. rebooted, reinstalled checked out the bug fix, but to no avail. I need to get skype running, i have a job interview in 1 hour and they want to talk through skype.

I have installed the new version skype 4.0.0.226. I have a bad sound with some echo. (Before this new version, I haven't any problem).The sound is good during about 15 sec and bad during 30 sen and good during 15 sec etc...
I check my firewall, My sound card, It is OK
I work on Windows XP Version 5.1 (with SP3).
My firewall is Norton Internet security 2008 ; version 8.0.7.1

Have you an idea,

Thinks in advance

As a new user I have just spent over an hour trying to figure out why the latest edition of Skype would not work for me and finally realised that to start you have to go to the Skype menu and choose Online Status and then select Online. I would have thought online Status would have been very inportant to have visible with a drop down selection box. I am a new user but already I found the colour/layout miserable
Jaykrow.

i am new to skype and i have the newest version but i get this disk error everytime i try to log in, i cant even log in... what do i do?? i have tried the redownload of the new version but nothing is working

i am new to skype and i have the newest version but i get this disk error everytime i try to log in, i cant even log in... what do i do?? i have tried the redownload of the new version but nothing is working

Since I downloaded the latest version of Skype, I too am having the same problem with the Disk I/O error. This is really frustrating and annoying. I still can't log in. Please help.

Upgrade to ver 226 is a disaster; persistent disk i/o error, and can't proceed. Running XP SP2 and latest Firefox. 2 Skype versions back worked fine, so why have Skype stuffed it up? and why hasn't tech support fixed a problem which has been driving customers nuts now for at least 10 days? Does tech support read any of this stuff?

Same problem as everyone... can't reinstall Skype, can't uninstall it to reinstall... I have a great working quite new computer with Vista... Skype code just says 1603...

I then tried what some geeks above posted. I know computers well, and got nowhere using their "remedies", all the recommendations above are a waste of time, believe me.

Went to a party last nite ... surprise: everyone with Skype at the party has same exact problem at this local party of europeans living in US (a micro example of what is going on around the world currently with Skype perhaps)...

All said they get no phone answer to this problem from Skype, so are currently just spending money on the many various competitors until Skype finds the answer (including me, I have just credit carded funds to a new account at a very good Skype competitor)... I am sure Skype will soon post a remedy that works.

I don't want to name competitors, not fair to Skype who was really good till this ...perhaps a bug started by a competitor... must be costing Skype millions in revenue daily... I called Skype they so far have no answer to this strange problem... if they did they would post it here...

If the Skype folks are reading this, you really need to solve this one, it is costing you a lot of money by the hour.

s3102724 | Sunday, May 10

After I posted the above comment (just above) I once again tried to download the latest "4.0 Hotfix", for the forth time, and tried some of the latest "remedies" ... all a waste of time... same error 1603...

s3102724 | Sunday, May 10

Dear support team
3 days installed new version Skype and try antry several times always DISK I/O error
please give us back the oldest version , the program doesnt't start i dont know how to do
please help me

Dear support team
3 days installed new version Skype and try antry several times always DISK I/O error
please give us back the oldest version , the program doesnt't start i dont know how to do
please help me

Dear support team
3 days installed new version Skype and try antry several times always DISK I/O error
please give us back the oldest version , the program doesnt't start i dont know how to do
please help me

I have installed the new version skype 4.0.0.226
OS: windows xp 2002 service pack 3
norton ver. 16.5.0.134
please give us again the previuos version
it worked perfectly , i pay and i work
please

We have been trying to get Skype to work, but keep getting "disk I/O error" message. We have tried everything suggested in the service/help answers to no avail. We've heard good things about Skype and using a camera, etc. and can't wait til we can talk/see with our grandchildren.
Please help!

Hi i have the set up of the old version if you need it just wait until i go online, and i can send you the set up, it worked for me.. I do have same problem before, but a friend of mine just sent me the old version set up and I was able to install it.... by the way im using windows vista, and same i cant download the new version. there is an error win32 someting.

It seems a lot of us are having the same problem. I had a message to download the latest version when I logged on today. I wished that I hadn't!! All I get is the "Disk I/O error" etc. I want to see my daughter who is working in Afghanistan but now I cannot. Can anybody help? I've tried all the things from the help pages & this blog but to no avail! HHHHHEEEEELLLLPPPPP!!!!!!!!!!!!!!!!! Bring back the old version - if it wasn't broken why try & fix it????

Obviously our messages are just going out into the "Blue Nowhere"!! Someone, somewhere is losing Skype bucket loads of income!!

Much the same as Sarah above - out with the new & in with the old. I have just gone onto main Skype website as if to download new version & there is an option to download a previous version!! It works!! Hope this helps some of you.

We have been trying to get Skype to work, but keep getting "disk I/O error" message. We have tried everything suggested in the service/help answers to no avail. I can not use my phone for business, at all please help!

Regarding my request from April 23, 2009, for a
solution, I decided to return to the OLDER
version of "Skype."

I kept my copy, but it appears that others may
use a link to it at the bottom of the following
"Skype" website page, and it may help others who
are still challenged, too:

http://www.skype.com/download/skype/windows/

The link is found at the end of "Skype's" statement:
"Accessibility features for people with
disabilities are not yet available in this
release. If you require them, we recommend
that you use the previous version of Skype.

Maybe we can help each other with solutions
until "Skype" can resolve these problems.
Chase
PS. This is regarding my post from April 23rd:
"In Version 4.0.0.224 (the newest version), I want to be able to delete history items as I was able to do in your previous Version 3.8.0.180. It appears that I'm not the only one who has had this problem as indicated by the info posted on March 18th--over a month ago....
Chase"

NOTE: REGARDING MY PREVIOUS POST OF TODAY:
Before installing the older version of "Skype,"
be sure to uninstall ALL of the newer version
OR it will not work properly.
(I knew better but didn't uninstall everything
my first time.)

I used the "Add or Remove Programs" feature of
Windows, and when asked if I wanted to save my
history items, I indicated that I do--no problems
after that.

Hopefully, this will benefit someone else.
Chase

On this topic I have also posted in the Archives (april) under "skype 4 for win hotfix". Using oldapps.com, I first installed old ver 3.something over the top of 226. this worked fine, so i then shifted up to 4.0.0.xxx as per postbelow:-
[[Don from OZ again; Moved back up to 4.0.0.216 and that is working OK (so far); it's running on both a HP Pavilion laptop (XPpro SP2) and Dell GX280 desktop (same OS); i'm leaving it like that till we get to hear from the Skype techos that they even know there is still a prob with ver 226 re disk i/o error, and that they have got a hot fix. There are too many places where one might need to post to get something like this brought to their attention. No feedback (yet)]].
Having downloaded the install file, I unplugged the internet, closed running apps, and ran the install without uninstalling the ver 3 i had gone back to. Although i haven't done any hard testing, it appears to work just as well as it did previously. You might like to try doing the same in the interim.

skype 4,o.o215 is still freezing my webcam,it also is screwing with my computer.so I'm removing skype again.hopefuly it has not done to much damage to my computer.

When trying to download new version, I lost my old version and can't download the new version because it says there are errors...so now I don't have Skype at ALLLLLLLLLLLLLLLLLLLll................Flippin ridiculous.

I am having this same error 1603 while trying to uninstall Skype. I get this oter message to "find Skype.msi" / cannot remove old copy of 4.1.

Please help.

I am also having this problem, has anyone found a solution?

I have skype 4.0 and skype extra manager stopped working, I am fed up with skype, they want you to join, but do not direct you to fix a problem

I already have skype 4.1 full installer, still not working

Any news on this problem? Windows Vista professional and Skype 4.1, no way it works with external webcam

i get the 1603 error thing too it installs, then it just says it couldnt do something (i forgot) and then it closes!
except i think thats just because i may have a virus thats in the 'Windows' files... and bitdefender cant seem to get rid of it..

cmon skype, get a move on.

Can you please explain how I can download Skype when every time I try, it says "we are having problems connecting to the download server"? Even when I try to download the full installer I get the exact same message. How am I supposed to make this work???