Skypegear Roadtest: Logitech Premium Stereo USB Headset 350

By Andrew Brennan on April 29, 2007 in Logitech.

So I've been doing several of these catch-up reviews of products that have out for a while, and the US store has been kind enough to provide me with samples. But one thing they didn't have to provide me with is the Logitech USB 350 headset--I already own it and use it as my day-to-day headset. Here’s my review.

First Impressions

It's not the smallest headset--it's fairly large and only makes you look slightly silly when you're wearing it. But it's solidly built. I can throw it into a bag and not worry about it. It adjusts down on both sides for a good fit and I really like the microphone--it swivels and it's hard plastic. Some other headsets have flexible mics that need to be readjusted all the time because they move on their own--not so with the USB 350. With the hard plastic design you always know the mic is exactly where the Logitech engineers wanted it for best performance. The headset connects to your computer via USB, and it has a mute / volume control button with a blue light on the front and a clip on the back to keep the cord out of the way. The button lights up to let you know it's working, and the light flashes when mute is on.

Functionality

I think the sound quality with the 350 is excellent, both for calls and for audio in general. It might just be a personal bias but I always think that audio coming out of a PC digitally via USB sounds better than audio coming out of standard headphones. Music sounds great on the headset.

The earpieces are big and cover up most of your ears. I find the headset quite comfortable to wear, but it does do a good job of covering up your ears. Sometimes when I'm wearing the headset for a long time my ears start getting a little warm because it covers so much of them. But after a little break I'm ready to resume my tunes or make another call.

Also, in my clumsy way, every so often I accidentally hit the mute button. I'll be talking and talking until a friend will say, 'wait, are you still there?'--and then I unmute myself. Not an issue for the more coordinated, certainly.

Conclusion

If you need a high fidelity headset, you can't go wrong with the Logitech USB 350. It sounds great, it's built solidly, but keep in mind that it's less sleek than some other headsets and might make your ears a little warm depending on how it fits your head. You can pick up the 350 at the Skype store internationally—it’s $49.95 in the US, £35.95 in the United Kingdom, or 53,95 € in the rest of Europe.

Tags: logitech, skype, premium, usb-headset, 350

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Comments

I have a logitech headset and when I try to connect it to my new 24inch iMac I get this annoying clicking feedback. And the volume keeps going up and down no matter how much I click on the button on the logitech.
It did the same thing on my older iMac also.

i cant unmute my microphone when i use the test mode i cant hear myself talk help

I cannot unmute my microphone. How do I do that?

I cannot either!!!! HOw on earth do we unmute?

Ditto... how do you unmute the mic????????
Help us Obi Won.................

my mic is muted when I click mute mic to unmute it nothing happens plse advise

In Skype ONLY, I cannot unmute any of the microphones I've used. Any ideas for a fix?

I have been using skype for years with the above headset.I have now run into the same problem.How do you unmute please?I use Windows XP Pro

I am having the same problem

I am als experiencing the same - very frustrating! I'm using Vista Home Premium, and a Logitech headset (brand new and loose wires!). Help, please!

My apologies for atrocious keyboard skills! I meant NO loose wires!

I installed a Logitech ClearChat Comfort USB headset. In the Skype "tool" section, I chose the USB device as the default speaker and microphone. In Windows "Sound" panel, I chose the USB headset as the default speaker and microphone. When I make a test call, the speaker is muted at the start of the call. I have to quickly open the "speaker" icon on the desktop and manually unmute the speaker. Then I have to quickly go to the speaker icon in Skype and reset my microphone to the USB device (it was somehow reset to some other microphone). Then my test call works. How do I prevent the muting of the speaker and the wrong selection of the microphone?

I cannot be heard either I am using Vista on my laptop where this problem is happening,but all seems okay on XP on my main computer. i have downloaded the latest version of Skype but cannot see anywhere how you can unmute the microphone although I am now getting a message that the microphone is not plugged in and I have so far tried every USB port. Any ideas please it is most frustrating

I also cant unmute my microphone and dont seem to be able to make sense of the help instructions either... I dont have a microphone category when I go through the control panel to check on sound and audio devises properties...the programme is Realtek HD Audio output.
has anyone found a way of unmuting???

Skype worked fine 3 days ago and now the microphone is muted and it will not unmute. ANYONE with a solution step forward and be the hero of the hour.

I have the same problem. Microphone has gone mute and cannot be unmuted! Advantages of skype are being seriously hampered by the inability to hear or speak with skype contacts. PLEASE HELP! 9th March

Please tell me how to unmute the microphone

similar problem. system suddenly stopped working/ mike dead. I replaced microphone (usb) and was good for about a week now this one acts dead as well. working with control panel i find that bass and treble controns are on low and i'm locked out. i suspect something in a microsoft patch in the last 6 weeks may be causing this. anybody have any ideas?

To everybody;

Comments are great, but where are the resulting solutions ???????

I seem to have the opposite problem. My mic NEEDS to be muted in the sound playback and sound recording settings of XP in order for Skpe to work with my Logitech Clearchat. Problem is, they won't stay muted and people can't hear me.
It seems Skype doesn't care so, I guess I will try the Magic Jack.

Update: if anyone else is having this problem, see if it only happens when Windows Media Player or another audio player opens up. That may be the problem.

OK I have read all the problems and they are the same as mine!! the mic will work in the test/volume setup but will not unmute when making a call.
Please advise

Is Skype going to provide any help with the fact that the Logitech equipment no longer works? Is anyone from Skype reading this? My Logitech headset worked fine until I "upgraded" to the new version. Now nothing works.

I can't unmute either help please!

So this is very nice but in all the comments nobody has told us how to unmute the Mic. HELP!

Dear Skype
It is impossible to find instructions on how to unmute my phone on your site. From the comments above it looks like it is a very common problem so I suggest you immediatly fix it.
Also, your suggestions of going to various 'options' to solve the problem dont work as they are not in the toolbar
So, guys, here I am unable to make any calls.
Wow, Skype is great.