The Big Apple's 311 service now is linked with the Big Apps, including Skype.

NYC Mayor Michael gave the 411 on 311 via Skype video calling on a Big Screen projection at the Personal Democracy Forum.

Joe Pompeo reported in Bloomberg News that among the Big Apps were enhancements to NYC's 311, New York's municipal information service, "which many consider to be the mayor's most significant technological achievement."

311 now can be reached via its Skype name (nyc311) or via Twitter (@311NYC).

Big Apple Mayor Michael announced a series of "Big Apps" to help New Yorkers, and one of them is Skype.

Hizzoner made the announcement of the city's new Skype No. via Skype video calling.

The mayor, who couldn't make the announcement in person, spoke to a press conference via Skype video projected on a large screen.

"We've always thought of [311] as a customer service, and what we're trying to do is treat our citizens as customers," said the mayor.

Bloomerg added: "Through NYC Big Apps, 311 Online and services offered by Skype, Twitter and Google, we're working to provide public information to New Yorkers in as many ways as possible."

"We applaud New York City's leadership on delivering a more open and innovative government," said federal Chief Technology Officer Aneesh Chopra. He added that the announcements "align well to President Obama's Open Government Initiative and reflect best practices worthy of replication to achieve excellence in public sector performance."